What payment methods can I use?
We offer Cash on Delivery (COD) as well as other convenient payment methods including Mastercard, Visa, American Express, all major international cards, Koko, MintPay, and bank deposit.

Can I make changes to my order after it has been placed?
Please email us at elevate@street82.com with your order number and the desired changes, or call/WhatsApp us on +94 777555290 within 24 hours.

Can I return or exchange an item if it doesn't fit?
Yes, we offer returns and exchanges within 30 days of purchase. Please ensure the item is unworn with tags attached for a smooth process.

Do you have a loyalty program or discounts for regular customers?
Yes, we offer a loyalty program for our valued customers. Customers who have spent more than 50,000 LKR with us are eligible to become elite customers. Elite customers enjoy a 15% discount on all future purchases automatically.

How much is the shipping charge and how long does delivery take?
We offer free islandwide delivery for all orders. Delivery times vary based on location, typically ranging from 1-3 business days within Sri Lanka. For same-day delivery options to specific locations, please visit our delivery information page.

Do you offer pickup options for online orders? Where can I purchase Street82 products physically?
Yes, we offer pickup options for online orders at our showroom and store locations:
Store for Pickup: 17, Swarna Road, Colombo 6
Physical Showroom Location: Level 2, Shop 5, Havelock City Mall, Colombo 5